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FREQUENTLY ASKED QUESTIONS
- Which payment methods are accepted?
- We accept all major credit card for online store purchases. Awards purchases will be invoiced separately.
- How long will delivery take?
- Custom items will ship approximately 2 weeks after order is placed and shipment will depend on the option selected at checkout but generally you'll have your items with 2-3 days after they have shipped.
- What exactly happens after ordering?
- For store items, we will begin printing and manufacturing your item which may take up to two weeks depending on orders and availability. Once items are complete we'll package and ship your items. You'll receive a confirmation email with the tracking info once your item has shipped.
- For race awards and other custom items, once the designs are approved the process is the same as store item orders.
- Do you offer event production services?
- We do provide limited event production services. Please complete the form above and we'll get in touch.